Why trade-in?

Retail trade-in programs in-store and online are valuable customer engagement tools that increase customers’ spending power. 

Phobio offers customers several primary benefits for in-store trades:

• VALUE - Phobio offers competitive, guaranteed trade values
• TIME - Credit is immediately applied to the customer's purchase
• CONVENIENCE- Customers don't have to shop around or handle shipping
• SECURITY - All private data is handled securely

When the trade-in value of an old device is mentioned during the sales process, a customer is more likely to shop with a larger budget than originally intended. This encourages the customer to use the trade-in value towards additional services and accessories, rather than just using the credit as a discount on a new device.

Trading in a device through Phobio is quick and simple, and the software walks you through each step along the way.

Use Phobio to identify a customer’s device model and then answer a few questions about its condition to get the guaranteed trade-in value for that device. The customer then removes all locks from the device and erases it. Instant credit is then provided for the trade, and the received device is stored securely for shipment.