Retail Partners
SASKTEL
- Based in Canada
- English speaking
- Over 800 Employees
- Some of their locations use Web portal but mostly RQ users
- They come into chat for a variety of things consisting of username/password issues, scheduling a pick up, needing assistance with a shipping label, or unable to view a trade
LOBLAWS
- Most demanding dealer
- 3500+ employees
- Based in Canada
- English speaking for the most part
- Comes in for a variety of everything: Being unable to view trades, needing a IMEI search bypass granted, credentials, ETC.
- They are on a plan that allows them to be able to trade $0 value devices.
VIDEOTRON
- Based in Canada
- Has over 3100 Employees
- A majority of the reps are french speakers (May have to use Google translate or simply ask if they speak English)
- Mostly only need assistance with credentials
- Uses or Web Portal to make trades
Current D2C/Buyflow Programs
|
Partner |
D2C/BFI |
SHIPPING |
PAYMENT |
HOSTED PORTAL |
|
Costco US |
D2C |
Phobio provides shipping kit and print-and-ship |
Costco Shop Card provides digital and physical payment. Physical Card: 15 days via USPS Digital Card: Emailed 3-5 business days |
YES |
|
Costco CA |
D2C |
Phobio provides shipping kit and print-and-ship |
Phobio processes digital Costco Shop Card and sends via email |
YES |
|
Motorola |
BFI |
Phobio provides shipping kit |
Trade-in credit applied to order after trade is accepted |
NO |
|
B&H |
D2C |
Phobio provides print and ship (provide shipping kit for laptops only) |
Phobio provides virtual Visa Reward card. Emailed 3-5 business days via Virtual Incentives |
YES |
|
Amazon CA |
D2C |
Phobio provides print-and-ship |
Phobio provides virtual Amazon gift card Emailed 3-5 business days via Virtual Incentives |
YES |
|
PureTalk |
BFI |
PT provides shipping kit |
PT provides credit to card used for order after the trade is accepted |
NO |
|
RedPocket |
BFI & D2C |
Phobio provides print-and-ship |
BFI: credit provided by RedPocket to the card used for order after trade is accepted D2C:Virtual Visa Rewards via Virtual Incentives |
YES |
|
Access Wireless |
D2C |
Phobio provides print-and-ship |
AW provides credit |
YES |
|
Phobio Direct US/CA |
D2C |
Phobio provides print-and-ship only for both US & Canada |
Phobio provides PayPal or virtual Visa Rewards Card Emailed 3-5 business days |
YES |
Retail Partner Trade-in Sites and Dashboard links
Costco:
B&H:
Motorola:
Amazon CA:
Phobio Direct USA:
RedPocket:
- https://trade.phobio.com/redpocket/
- https://trade.phobio.com/redpocket/dashboard
- https://trade.phobio.com/redpocket_buyflow/dashboard
Access Wireless:
PureTalk:
Target
Home Depot
Costco CA